Avitor Customer Support 7 days a week, 24 hours a day Always on — even if you run into an issue at 3 AM, support is there. You can currently get in touch three ways:
- Live Chat: This is your fastest option. Click the chat bubble anywhere on the page, type your question in Bangla, and an agent usually connects within 2 to 5 minutes. No login required to start a chat.
- Email: For complex issues or document submissions, email us at support@avitor.best. We typically respond within 2 to 6 hours.
- FAQ: This page covers answers to common questions — you may well find your solution here before needing to contact support.
Our support agents speak Bangla, so there's no language barrier. They're fully equipped to help with accounts, payments, bonuses, or any technical issues.
After logging in, you'll find this information in two separate sections on your account dashboard:
- Bet History: Go to the Profile menu and select "Bet History" or "My Bets". There you can view the date, time, match, odds, stake, and result for every bet. Use the filters to narrow down by date or bet type. Bet history is available for up to the past 90 days.
- Transaction history: In the "Wallet" or "Transaction History" section, you'll find a full record of all deposits and withdrawals — including amount, method (bKash/Nagad/Rocket), and status (completed/pending/cancelled).
If you encounter an issue with a specific transaction, note the transaction ID and report it via live chat — the support team will look into it promptly. For security reasons, bet and transaction records cannot be viewed without logging in.
Available — Avitor's Responsible Gaming Tools You can enable these yourself from Account Settings, without needing any help from a support agent. There are four tools in total:
- Deposit Limit: Set a daily, weekly, or monthly cap on how much you deposit. Decreasing the limit takes effect immediately; increasing it requires a 24-hour waiting period.
- Bet Limits: Set a maximum amount you want to place on a single bet — the limit will automatically apply on the betslip.
- Session Timer: Set a time limit on how long you play — you'll get an automatic notification when your session is up.
- Temporary Break / Self-Exclusion: Take a break of 24 hours to 30 days at any time; longer-term self-exclusion from 6 months to permanent is also available.
To activate: Log In → Profile Settings → go to the "Responsible Gaming" section. For more details, Responsible Gaming Page See details.
Registering on Avitor requires only two things: a An active Bangladeshi mobile number and a Password. The whole process typically takes under 2 minutes. Here are the steps:
- On the registration page and enter your mobile number and password.
- Verify your number using the OTP sent to your mobile.
- Agree to the Terms & Conditions and confirm you are 18 or older.
- Account created — you can start betting right away.
No email or national ID is required to register — however, you will need to provide an ID for KYC verification when making a withdrawal later. Only one account can be created per mobile number. If you have a referral code, enter it during registration — it cannot be added afterwards.
Avitor's welcome bonus for new members Automatically credited on your first deposit is added automatically — no separate code required. Here's what to do to claim the bonus:
- Complete your registration.
- Make your first deposit — minimum ৳200 the bonus gets activated.
- The bonus will be credited to your bonus wallet as soon as the deposit goes through.
Terms of Use: The Welcome Bonus cannot be withdrawn directly. The bonus amount becomes withdrawable only after you've placed bets meeting the wagering requirement. For example, a 5x wagering requirement on a ৳500 bonus means you need to wager ৳2,500 in total. For the exact rate and terms of the current offer, On the Bonus page See details. Keep in mind — the Welcome Bonus applies to your first deposit only and won't be available after that.
Avitor's Live Casino means playing against real dealers via live video streaming — just like sitting right across from them. It runs 24 hours a day and works seamlessly on mobile. Some of the available games:
- Andar Bahar: The most popular game among Bangladeshi players. Place your bet on either side of a card table — simple rules, fast rounds.
- Teen Patti: Build a hand from three cards — a classic from the subcontinent, now available with a live dealer.
- Roulette: Both European and American versions are available.
- Blackjack & Baccarat: Perfect for card game enthusiasts.
How to play: Log in → go to the "Live Casino" section → choose your preferred game table → click on a chip to place your bet. The minimum bet generally starts from ৳50, though it may vary by game and table. You can start as long as there's a balance in your wallet.
Avitor's Interface In Multiple Languages Yes. In addition to Bengali, English and several other languages are supported. There are two ways to change the language:
- Without logging in: Look for the language selector icon or dropdown at the top or bottom of the page — choose your preferred language from there. The change takes effect instantly.
- After logging in: Go to the "Language" option in your profile settings and select your preferred language. This setting is saved, so it will remain the same every time you log in.
Avitor is fully designed in Bengali for Bangladeshi users — menus, buttons, notifications, and support are all available in Bengali. If you run into any issues changing the language, reach out via live chat.
