Avitor Privacy Policy — How Secure Is Your Information

1. Introduction

Welcome to Avitor. This Privacy Policy explains what information we collect about you, why we collect it, how we use it, and how we keep it safe. By using the Avitor website or mobile site, you agree to this policy.

We know privacy policies are usually long and hard to follow. Avitor has deliberately avoided that. Every section on this page is written in plain, simple language — so you can genuinely understand what happens with your data. If you still have questions, reach out via live chat.

2. What Information We Collect

Avitor collects three types of data: information you provide at registration, data generated automatically as you use the platform, and documents submitted for KYC verification.

3. How Your Data Is Used

Avitor uses the data it collects only for specific, defined purposes. It is never used for anything else without your consent.

• Account Management: To manage login, verify your identity, and ensure account security.
• Payment Processing: To process deposits and withdrawals accurately and to maintain a record of your transaction history.
• Customer Support: To resolve your issues and provide customer support.
• Security: To detect and prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To analyse usage patterns and improve the platform.
• Contact: To send important updates, policy changes, and transaction-related notifications.
• Legal Obligations: To maintain records required under regulatory guidelines.

Avitor uses your data to personalise your experience — for example, showing you relevant offers during your preferred playing times. This personalisation is entirely optional and can be turned off in your account settings.

4. Data Sharing Policy

Avitor does not sell your personal data to third parties. In limited cases, data may be shared — but always with your protection as the priority.

• Payment Processors: Your information is shared with bKash, Nagad, and Rocket solely to process transactions. These providers cannot use your data for any other purpose.
• KYC Provider: Documents may be shared with authorised third parties for identity verification, but strictly for that purpose only.
• Legal Authorities: If required by a court order or government directive, Avitor may be legally obligated to disclose your information. In such cases, you will be notified to the extent permitted by law.
• Business Transfers: If Avitor ever merges with another company, data may be transferred — however, members will be informed in advance.

5. Data Security Measures

Avitor uses multiple layers of security to protect your data, all built to the highest industry standards.

• SSL Encryption: All data transmitted to the site is protected with 256-bit SSL encryption — the same technology used by banks and financial institutions.
• Server Security: All data is stored in secure data centres accessible only to authorised personnel.
• Password Protection: Passwords are never stored in plain text — only as encrypted hashes.
• Access Control: Avitor staff can only access the data required for their specific role. No one has broad, unrestricted access.
• Real-Time Monitoring: Suspicious activity is automatically detected and acted upon immediately.
• Regular Audits: Third-party security experts conduct regular reviews of Avitor's systems.

That said, no system on the internet is completely immune to risk. If a security breach occurs that puts your data at risk, Avitor will notify you as quickly as possible in accordance with applicable law.

6. Cookie Policy

Cookies are small data files stored in your browser. Avitor uses cookies to improve the quality of its service — not for advertising or tracking purposes.

• Essential Cookies: These cookies are essential for the site to function — they keep you logged in, save form data, and so on. They cannot be disabled.
• Performance Cookies: We collect anonymous data on which pages are visited most and how quickly the site loads, in order to make improvements. No personal information is involved.
• Preference Cookies: Remembers your preferred language, theme, and settings so you don't have to reconfigure them every time you log in.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain parts of the site to not work properly.

7. How Long Your Data Is Retained

Avitor does not store your data indefinitely. Different types of data have different retention periods.

• Account Information: For the full duration of your active account, and for up to 5 years after closure where legally required.
• Transaction History: A minimum of 5 years' retention is required under financial regulatory obligations.
• KYC Documents: Retained for up to 5 years after verification, in accordance with legal requirements.
• Support Conversations: Retained for up to 1 year after the issue has been resolved.
• Cookie Data: Session cookies are deleted as soon as you close your browser. Other cookies last between 30 days and 1 year.

Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked to you.

8. Your Rights

You have specific rights regarding your data on Avitor. To exercise any of these rights, email us at support@avitor.best or reach out via live chat.